All returned items must be in new, unused condition with all tags and packaging in tack. Any returns that are damaged, noticeably used, soiled, or altered will be returned to sender.
Please email info@paynesgray.com for an RA# and return instructions. You are responsible for return shipping costs.
Return tip: if you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and therefore cannot guarantee a refund.